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Employee F.A.Q's

Employee Frequently Asked Questions (FAQs)

 

Q:            How does payroll work?

A:            All employees are paid on a weekly basis on Fridays (unless there is a holiday, you will then be paid on the previous Thursday.) All work completed from Sunday 12:00 AM to Saturday 11:59 PM will be paid on the  following Friday.
 

Q:            How do you pay your employees?

A:            We offer 2 ways for employees to receive their paychecks. 1. Direct Deposit – we recommend that all employees utilize direct deposit whenever possible. It is safer, easier, and your funds may be available earlier on payday. 2. We offer a VISA payroll card to employees as well. This works like a debit card. You are sent a VISA debit card when you enroll. Your payroll funds are loaded on to it every pay day, and you can use it at all locations where VISA is accepted. There is a nominal fee charged by our third party provider of this service. For questions, please contact a Healthcare Recruiter.
 

Q:            Where can I view my pay stubs online?

A:            PAY STUBS ON THE INTERNET -Your pay stubs are available on line so you can access and print it at any time. You will be able to review and print 8 weeks of payroll history at your convenience. 

To See Your Pay Stub Go to: www.snider-blake.com/stubs/    Your login and password are your first initial, the first 4 letters of your last name and the last 4 digits of your social security number.  

For Example: If your name was Joseph Westerville and your social security number was 123-45-6789, Your Login & password would be: jwest6789. The first time you log in, you will be prompted to change your password online.
 

Q:            How do I fill out my timesheets? And when are they due?

A:            Based on your assignment and client where you are staffing, it will vary. Some clients utilize web-based punch in/punch out systems and some simply require that you fill our paper weekly time sheet (which can be found under employee forms), be signed off by a supervisor, and turned in to ICS Medical no later than Monday at 5:00 PM. ICS will instruct all employees who are on the web based time system how to use the system upon their orientation.
 

Q:            What methods do you accept for turning in timesheets?

A:            You may fax your timesheets in to 1.888.442.7562. You may also scan your timesheets and send via email to timesheets@ics-medical.com . In the event you are having any issues getting you timesheets in on time, please call your Healthcare Recruiter for assistance.
 

Q:            When are you available to help employees?

A:            We are available 24/7/365. Simply call 1.888.4.ICS.JOB. If it is after hours and you can not make it to work, or have a serious issue, simply select the on-call option on the prompts and the on-call recruiter will assist you.
 

Q:            If I can’t make it to work, what should I do?

A:            Call ICS Medical immediately! First, we want to make sure you are alright. We care about our employees and if you are stranded somewhere or need help, we want to be there for you. Second, we can make arrangements to cover your shift or provide other options that make sense for everyone.
 

Q:            What about bad weather and natural disasters? What do I do ?

A:            We beleive in safety first. If you ever feel you are in danger, or it would be dangerous to go to work, please ensure you and your families safety first, then call us as soon as possible. With so many employees on assignment around the country, it would be difficult to list notices on radio or television, so please call your local office for instructions.
 

Q:            What if I have a problem while I am on an assignment?

A:            Call ICS Medical immediately so we can help you. You are our employee and we want to assist you in any way possible. Always carry your ICS Medical Identification with you on all shifts. It has all of our contact information on the back.

IntelliChoice Home Care is dedicated to providing quality, compassionate, and cost efficient care to all of it's patients. IntelliChoice does not tolerate fraud, misuse, or non-compliance, especially when it involves taxpaer funds. Report any fraud, misuse, or non-compliance by calling 1.877.211.8302 or by email at compliance@choosebettercare.com

All Content Copyright 2011 IntelliChoice Staffing, LLC
All Content Copyright 2010 IntelliChoice Staffing, LLC